FREQUENTLY ASKED QUESTIONS
Is the inscription to the website free of charge ?
Yes: susbscribing to our website is totally free and you will then receive our free ebook with 100% diet recipes
After my payment, how fast will I receive my products ?
For personal coaching and tailor-made programs, you receive right after your payment the questionnaire needed to prepare your product.
Which are the available payment modes ?
You can pay either by credit card or Paypal
I have an issue after my payment (I didn’t receive the questionnaire or the products) ?
Just send us a message through the contact email of the site, and we will sort it out as soon a possible
I lost my password ?
Click on “connexion”. You will see a pop-up with « forgot my password ? ». Click on it, enter the email you use to log-in. A email will be sent to your address with the reset procedure.
After I have sent my questionnaire, how fast does my follow-up start ?
We will start your follow-up within 24h after reception of the questionnaire. All needed information will be sent and explained by email.
Who will be my personal coach ?
For English and Dutch coaching, you will be follow-up by Latmar Viantzen who will be available 7/7 for you.